As the shipping industry evolves to lifestyle changes, Louisiana Crawfish Company strongly suggests adding Shipping Insurance to help expedite the refund or replacement process for delayed, lost or damaged packages. This is a proactive response to ensure your order is protected.
*Delayed package is defined by an Overnight package that was not delivered on the requested delivery date. Excludes delays due to incorrect or incomplete address and recipient unavailable at time of delivery.
*Lost and Stolen packages – please allow 24 hours from time of reported issue for a courier follow up.
*Damaged packages – please contact us upon receipt via email or text with photos included of the damaged package and or product(s).
So I didn't think I would need this and well I didn't however the order was a pricey one so I got it just in case. I've never had an issue with my orders from this company but let's face it you never know about the mail. I didn't need to use it and that makes me happy.
Crawfish wasn’t the only bug, my daughter found a cucharacha in the order as well. They just got rid of it. They’re troopers, but the next customer may not be
I don’t think I’ll ever get it again. I believe that Lacrawfish should be responsible for their products
My crawfish arrived on time, and alive. It doesn’t get better than that.
HELLO I ORDERED SIX BAGS OF CRAWFISH FOR POND STOCKING. VERY HOT DAYS SO SOME OF THEM DIDNT MAKE SO THE COMPANY TOOK CARE OF ME WITHOUT ANY HASSLE. THIS IS THE ONLY COMPANY I EVER ORDER MY PRODUCT FROM. GREAT PEOPLE TO DO BISSINESS WITH. THANKS TO THE WHOLE CREW.
Thank you so much to your entire team for the amazing support and help. I apologize for wearing out your customer support team but this was a big event for me and my friends and I wanted to make sure everything went great, which thanks to you and your effort, it absolutely was!
Very alive and best batch I have ordered yet! Thank you
Second year in the row I have order select size crawfish alive and delivered on time great company
The crawfish were huge and very lively.